
Professor Saunders is Chair of the EQUIS Awarding Body, the accreditation arm of the European Foundation for Management Development, and sits on the board of CEIBS, the China Europe International Business School. In support of QSB’s mission to develop outstanding leaders with a global perspective, Professor Saunders has internationalized the School, adding 80 strategic partnerships with business schools around the globe. To keep pace with this growth, he oversaw a significant expansion to Goodes Hall, the home of the School of Business, which opened in 2012.
UNREALISTIC OPTIMISM PERSUASION PROFESSIONAL
Under Professor Saunders’s strategic leadership, the School has experienced dramatic growth, including the addition of new and innovative MBA, professional masters, and executive education programs. Saunders has served as Dean of Queen’s School of Business (QSB) since July 2003. He received the Academy of Management’s Distinguished Educator Award in 2005 and was recognized as a Fellow of the Organizational Behavior Teaching Society for his contributions to the field of teaching in negotiation and dispute resolution.

Professor Lewicki has served as the president of the International Association for Conflict Management, and he received its Lifetime Achievement Award in 2013. He has authored or edited 36 books, as well as numerous research articles and book chapters. Fisher College of Business, The Ohio State University. Lewicki is the Irving Abramowitz Memorial Professor of Business Ethics Emeritus and Professor of Management and Human Resources Emeritus at the Max M. Minton (1946–2007): friend, colleague, and co-author.Ībout the Authors Roy J. We dedicate this book to all negotiation, mediation, and dispute resolution professionals who try to make the world a more peaceful and prosperous place. Donnelley Library of Congress Cataloging-in-Publication Data Lewicki, Roy J. Strand Vice President, General Manager, Products & Markets: Michael Ryan Vice President, Content Production & Technology Services: Kimberly Meriwether David Brand Manager: Michael Ablassmeir Developmental Editor: Heather Darr Marketing Manager: Elizabeth Trepkowski Director, Content Production: Terri Schiesl Content Project Manager: Jessica Portz Senior Buyer: Sandy Ludovissy Cover Design: Base Art Studio Montage Typeface: 10/12 Times Roman Compositor: S4Carlisle Publishing Services Printer: R. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of McGraw-Hill Education, including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Copyright © 2015 by McGraw-Hill Education. NEGOTIATION, SEVENTH EDITION Published by McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121.


Saunders Queen’s University Bruce Barry Vanderbilt University Lewicki The Ohio State University David M.
